SMS Terms

The MyPorch text messaging programs are operated by Click-EZ Consulting LLC, doing business as MyPorch. Bakeries that use MyPorch do not operate their own separate text messaging programs or sender identities. A message you receive from a bakery is identified as “MyPorch for [Bakery Name]” so you know which bakery your order or subscription relates to — this is a message identity, not a separate sender, and every message is still sent by MyPorch.

MyPorch, not an individual bakery owner, operates and controls the SMS programs. Bakery owners may trigger only the limited order and marketing events made available by MyPorch, and messages use MyPorch-controlled templates with bounded bakery information. Bakery owners cannot enroll a customer, create or restore consent on a customer’s behalf, upload a list of purported SMS subscribers, or compose unrestricted message content. A bakery owner may remove a customer from a program when the customer asks to stop receiving messages, but may not grant consent. MyPorch maintains the consent records and controls the sending numbers, templates, enrollment confirmations, SMS keywords, opt-outs, help procedures, and sending safeguards. Consent applies to messages from MyPorch concerning the bakery named during enrollment; it is not transferred or assigned to that bakery for independent use.

MyPorch offers two kinds of text messaging programs, and enrolling in one does not enroll you in the other:

• Transactional messages — pickup reminders about orders you place with a bakery.
• Marketing messages — new-batch and last-call alerts from a bakery you have opted in to hear from.

By enrolling, you authorize MyPorch to send you messages using automated technology, including autodialed or automatically selected and dialed text messages. Your consent is scoped to the mobile number you provide and the message category ( transactional or marketing) you selected.

Transactional programs send one pickup reminder per eligible order. Marketing program frequency varies depending on how often a bakery opens new batches or runs last-call alerts. Each program sends up to 10 messages per month.

Message and data rates may apply.

Reply STOP at any time to opt out. Replying STOP to a bakery's MyPorch number stops both transactional and marketing messages sent from that number. It does not automatically stop messages from a different MyPorch number associated with another bakery.

Replying START or UNSTOP may restore carrier-level message delivery, but does not by itself restore your MyPorch subscription. You must complete MyPorch's current enrollment and confirmation process before recurring messages resume.

Reply HELP at any time for help.

By enrolling a mobile number, you represent that you are the subscriber or customary user of that number and are authorized to consent to messages sent to it. You agree to notify MyPorch or update your account if the number is reassigned, deactivated, or no longer belongs to you.

You consent to MyPorch's use of electronic records to document your SMS enrollment, consent, confirmations, preferences, and opt-out requests.

You must be at least 18 years old to enroll in marketing text messages. If permitted by applicable law, a person under 18 may receive transactional order messages only with the permission of a parent or legal guardian.

Carriers are not liable for delayed or undelivered messages. Delivery depends on carrier availability, network conditions, device compatibility, and whether the mobile number on file is correct and current. Text messages are a convenience and do not replace the order details shown in your email receipt or on the bakery’s storefront.

For help with any MyPorch text messaging program, reply HELP to any message, visit myporch.app/support, or email hello@myporch.app.

Information collected through these programs is handled as described in the MyPorch Privacy Policy.